Understanding Apple Warranty and AppleCare+:
What You Need to Know
When investing in a premium device like an iPhone, MacBook, iPad, or Apple Watch, it's essential to understand the protection that comes with it. At Apple Solutions, we believe in giving our customers full transparency — not just on product quality, but also on the coverage options available after your purchase. Here's what you need to know about Apple’s Limited Warranty and AppleCare+.
What Is the Apple Limited Warranty?
Every new Apple device comes with a two-year limited warranty and up to 90 days of complimentary technical support. This warranty covers:
- Manufacturing defects
- Hardware malfunctions
- Battery performance (under certain conditions)
However, it does not cover:
- Accidental damage (like drops or spills)
- Lost or stolen devices
- Cosmetic wear and tear
What Is AppleCare+?
AppleCare+ is an extended service plan that provides additional coverage beyond the standard warranty. When you purchase AppleCare+ (available for most Apple devices), you enjoy:
- Extended coverage (usually up to two or three years)
- Coverage for accidental damage (like cracked screens or water damage) with a service fee.
- 24/7 priority access to Apple experts.
- Battery service coverage.
- Express replacement service.
In short, AppleCare+ turns unexpected repair costs into manageable, low-fee services — giving you peace of mind and saving you money in the long run.
Why It Matters
Without AppleCare+, accidental damage or out-of-warranty repairs can be expensive. For example, repairing a cracked iPhone screen or replacing a MacBook logic board could cost significantly more than the price of AppleCare+.
If you're purchasing your Apple device through Apple Solutions, you can ask us about your warranty status and how to add AppleCare+ for your device (if it’s eligible). It’s a smart way to protect your investment and ensure you get the most out of your Apple experience.
Need Help? We're Here
Whether you're unsure if your device is covered under warranty or you'd like to learn more about AppleCare+ options in Kenya, our team at Apple Solutions is here to guide you. We offer verified Apple products, support, and after-sales services you can trust.
Visit our store or contact us today to check your device's coverage or to upgrade to AppleCare+.